A few years ago I used to work at a bank as a teller. It was my first real job after college, so I didn’t know exactly what to expect. Being a bank teller was an interesting experience, to say the least. It was a busy job depending on what time of the month it was. After a while, I knew that working in a bank wasn’t for me, so I eventually found another job. I saw quite a few things as a teller.
In today’s post, I will share with you some sarcastic “confessions”. They are some truths that I’m sure a lot of bank tellers can probably relate to.
We don’t really want you to ask you EVERY TIME you come to the branch to sign up for a credit card or new account
Chances are if you go to a bank branch you will be asked by a teller why don’t you have a credit card or savings account with them. As a teller, I didn’t mind asking my customers that question the first time I saw or met them, but nobody wants to be bugged every time they go into a branch. Tellers receive bonuses depending on how many new accounts they can get opened. The bonuses were cool, but I’m not the type of person to keep bugging someone. Depending on the branch, the manager will ask the tellers to ask every customer because they get bonuses as well.
Tellers really enjoy counting your wet money
Counting wet money was the worst. It was so tough trying to separate the bills from one another. Wet money is just so nasty. Thankfully I didn’t have to count that much wet money. Tellers don’t even want to know how it got wet. They just want to finish the deposit as soon as possible
Tellers enjoy smelling the marijuana stench on your money
Nothing says wow what a great job I have more than counting a $1500 deposit that smells like a pound of weed. I had a few deposits like that when I worked at a bank branch in the West End area of Atlanta. I’m not sure if the customer who made the deposit sold drugs, but regardless, he should not let his money smell like that. That’s a quick way for you to be on the bank management’s radar. Tellers are supposed to tell their managers about anything that seems suspicious.
Don’t get mad at the teller because they won’t take your unwrapped coins
I’m not 100% if this is a rule for every bank, but at the ones that I worked at we weren’t allowed to accept coins unless they were wrapped up. There were several times when customers tried to deposit money in jugs only to be turned away because it wasn’t wrapped. If you have coins that you need to deposit they should be wrapped.
Tellers are not supposed to accept tips, but thanks
I had a few customers who only came to me. There were a few times where I received a tip. As a teller, you’re not supposed to accept tips, but whatever. That extra money always came in handy.
Coming to the branches drive-thru window 2 minutes after closing won’t get you service
Banks close at a certain time each day. On Fridays and Saturdays, there was always that one or two customers that came to the branch a couple of minutes after it closed. Banging or trying to request a bank canister won’t get you any service. The tellers have already balanced their drawers or are in the process of doing so. The good thing for those customers is that the ATM was open 24/7.
Tellers enjoy you getting mad at us because you spent too much money
I can’t tell you how many customers would get frustrated because they spent more money than they had. I was shocked early on as a teller because I didn’t realize so few people kept transaction registers for their accounts. It was sad because there were so many customers who didn’t understand the process of keeping up with deposits and withdrawals.
As you can see, my time at the bank was fascinating. I was happy to start working a real job after college, but I was even more pleased to find a better one.
Has any of you ever worked in a bank before? Do you have any confessions?